Contact us

Jacana Energy - How to contact us

Phone

Please get in contact with us at these numbers. We're here to help.

Enquiries

(Billing, new connections and general enquiries)

1800 JACANA
(1800  522 262)

Monday-Friday 8am-5pm

Complaints 

To read our complaints policy click here

1800 JACANA
(1800 522 262)

Emergencies only


(24 hours Power and Water Corporation emergency line)


1800 245 090
International +61 8 8928 6710

Email

Residential customercare@jacanaenergy.com.au
Small to Medium Business smallbusiness@jacanaenergy.com.au
Large Business (C&I) businesscustomers@jacanaenergy.com.au
Complaints and Resolutions resolutions@jacanaenergy.com.au

Post

Postal address GPO Box 2601,
Darwin NT 0801

Contact forms