Jacana Energy - The Northern Territory electricity retailer

Residential customers

Your home

Jacana Energy residential customers - Your Jacana Energy account

Services

Latest COVID-19 updates and information about hardship support for our customers.

Contact Power and Water for all network enquiries including power outages, streetlight faults and tree trimming on 1800 245 092.

News

Business relief for electricity bills - announced 8 April 2020

Today the Northern Territory Government announced a further relief package for Northern Territory businesses impacted by the COVID-19 situation.

Under this announcement, eligible businesses may be able to receive 50% off their electricity bills for the next six months.

We are currently working to understand the details of this announcement and will make further information available on our website and Facebook page as it becomes available.

Changes to the solar Feed-in-Tariff

The Northern Territory Government recently announced key changes to Jacana Energy's solar feed-in-tariff (FiT) rates which will impact some of our solar customers moving forward.

Until the recent announcement, the solar feed-in-tariff rate in the Northern Territory, was the same as the usage rate paid by a customer purchasing electricity from the grid, a one-for-one rate. This will change with the introduction of a standard feed-in-tariff from 5 April 2020.

For more information and eligibility for both premium and standard feed-in-tariffs, visit our Renewable Energy page.

Read more news

Business customers

Your business

Jacana Energy business customers centre - For all your business electricity neeeds, visit our business customer centre.

Business centre

Services

Latest COVID-19 updates and information about hardship support for our customers.

Contact Power and Water for all network enquiries including power outages, streetlight faults and tree trimming on 1800 245 092.

News

Business relief for electricity bills - announced 8 April 2020

Today the Northern Territory Government announced a further relief package for Northern Territory businesses impacted by the COVID-19 situation.

Under this announcement, eligible businesses may be able to receive 50% off their electricity bills for the next six months.

We are currently working to understand the details of this announcement and will make further information available on our website and Facebook page as it becomes available.

Changes to the solar Feed-in-Tariff

The Northern Territory Government recently announced key changes to Jacana Energy's solar feed-in-tariff (FiT) rates which will impact some of our solar customers moving forward.

Until the recent announcement, the solar feed-in-tariff rate in the Northern Territory, was the same as the usage rate paid by a customer purchasing electricity from the grid, a one-for-one rate. This will change with the introduction of a standard feed-in-tariff from 5 April 2020.

For more information and eligibility for both premium and standard feed-in-tariffs, visit our Renewable Energy page.

Read more news

Network enquiries

Network enquiries

Jacana Energy network enquiries - For all network enquiries including power outages, streetlight faults and tree trimming around network infrastructure.

Power and Water Corporation is the electricity distributor for the Northern Territory and maintains the network of poles and wires delivering electricity to your home or business.

Please contact Power and Water Corporation for all network enquiries including power outages, streetlight faults and tree trimming.