Forms

Electricity connection and disconnection

Residential customers  
Application for electricity connection Online form PDF
Application for move-out/move-in Online formPDF
Application for electricity disconnection Online form PDF
Medical confirmation form for registering your life support equipment  PDF
Application for Switch to Six tariff   PDF
Business customers  
Application for electricity connection Online form PDF
Application for move-out/move-in Online formPDF
Application for electricity disconnection Online formPDF
Application for Business 6 to 6 tariff Online formPDF

Prepaid electricity customers

Prepaid electricity customers  
Pre-register for a digital prepaid meter Online form 
Prepaid electricity account registration Online formPDF
Power token return application form  PDF
Credit transfer application form  PDF

Changes to billing delivery

Residential customers 
Change of postal address Online form
Sign-up for eBilling Online form
Business customers 
Change of postal address Online form
Sign-up for eBilling Online form

Direct Debit

Request  
Application to set-up a direct debit Online formResidential PDF
Business PDF
Application to cancel or pause a direct debit schedule  Residential PDF
Business PDF
Direct debit request service agreement  PDF

Solar

Form 
Power Purchase Agreement PDF
Solar Hot Water Small-Scale Renewable Energy Assignment Form PDF

Other

Forms 
General enquiry form Online form
Credit refund application form Residential PDF
Business PDF

Add authorised person to account form

For more information about adding authorised people click here

PDF
Customer Authorised Representative- Metering Data Consent Form

For more information about meter data consent visit the meter data requests page
PDF