Forms
Electricity connection and disconnection
| Residential customers | ||
|---|---|---|
| Application for electricity connection | Online form | |
| Application for move-out/move-in | Online form | |
| Application for electricity disconnection | Online form | |
| Medical confirmation form for registering your life support equipment | ||
| Application for Switch to Six tariff | ||
| Business customers | ||
| Application for electricity connection | Online form | |
| Application for move-out/move-in | Online form | |
| Application for electricity disconnection | Online form | |
| Application for Business 6 to 6 tariff | Online form |
Prepaid electricity customers
| Prepaid electricity customers | ||
|---|---|---|
| Pre-register for a digital prepaid meter | Online form | |
| Prepaid electricity account registration | Online form | |
| Power token return application form | ||
| Credit transfer application form |
Changes to billing delivery
| Residential customers | |
|---|---|
| Change of postal address | Online form |
| Sign-up for eBilling | Online form |
| Business customers | |
| Change of postal address | Online form |
| Sign-up for eBilling | Online form |
Direct Debit
| Request | ||
|---|---|---|
| Application to set-up a direct debit | Online form | Residential PDF Business PDF |
| Application to cancel or pause a direct debit schedule | Residential PDF Business PDF | |
| Direct debit request service agreement |
Solar
| Form | |
|---|---|
| Power Purchase Agreement | |
| Solar Hot Water Small-Scale Renewable Energy Assignment Form |
Other
| Forms | |
|---|---|
| General enquiry form | Online form |
| Credit refund application form | Residential PDF Business PDF |
| Add authorised person to account form |