Request a payment extension

We can offer payment extensions of up to three weeks for bills that are not yet overdue.

If you need more time to pay, you can also request a payment arrangement to help you pay small amounts over an extended period.

Information received via this online form is processed during business hours, Monday to Friday, 8:00am to 4:30pm.

If you are unable to pay within 3 weeks, you can request a payment plan.