Request a payment extension

We can only offer payment extensions of up to three weeks for bills that are not yet overdue.

If you need more than three weeks to pay, you can request a payment arrangement to help you pay small amounts over an extended period.

Information received via this online form is processed during business hours, Monday to Friday, 8:00am to 4:30pm.

If you are unable to pay within 3 weeks, please use the payment arrangement request form.