Pensioner Concessions

The Pensioner and Carer Concession Scheme is changing.

On 1 July 2018 the Northern Territory Government introduced the NT Concession Scheme (NTCS) and NT Seniors Recognition Scheme (NTSRS), which replaced the NT Pensioner and carer Concession Scheme.

If you are a current scheme member, you have until 31 December 2018 to confirm your eligibility for the new schemes; you will continue to receive the concessions that were available as part of the previous scheme but with capped amounts for electricity and water.

You must advise Jacana Energy of your membership details to receive concessions on your electricity account.

NT Concession Scheme (NTCS)

The new Northern Territory Concession Scheme is means-tested to provide assistance and support with the cost of living. The electricity concession is now limited to a total of up to $1,200 per year, per household. The concession will be applied on the invoice on a pro-rata basis, per invoice.

To be eligible for the NT Concession Scheme, members must be a resident of the Northern Territory, Australian citizen or permanent resident, and a current recipient of an eligible commonwealth benefit.

Electricity concessions are for members who rent or own their own home and are legally responsible for paying the electricity bill at their residential address. Only one member’s concession will be applied per household.

The NT Concession Scheme member must be the primary account holder (where the members name appears on the bill).

For more information about the NT Concession Scheme, go to

NT Seniors Recognition Scheme (NTSRS)

The NT Seniors Recognition Scheme recognises the valuable contribution seniors make to the Territory.

The new scheme provides support to seniors and now includes travel within the NT. Members who don’t travel can use the $500 payment for electricity and water bills.

NT Seniors Recognition Scheme members who choose to use the $500 payment for electricity and/or water, will receive a one-off credit. The payment can only be applied to a member’s primary place of residence.

The member must be the primary account holder (where the members name appears on the bill) or an authorised person on the account with their electricity provider.

Two eligible scheme members living in one household who are both legally responsible for the bill can apply more than one credit to the account.

For more information about the changes, go to