Connect your electricity
How to connect
Jacana Energy offers different ways for you to connect and disconnect your electricity; there is sure to be a method that suits you.
Fees and charges applicable for electricity connection are available on our Pricing and Tariffs page.
Fill in the Connection / Disconnection form online.
Connection and disconnection requests may take up to four business days to be processed. If your request is urgent, call us directly on 1800 JACANA (1800 522 262).
Connection and disconnection fees apply. For information visit the Pricing and Tariffs page.
Call 1800 JACANA (1800 522 262), 8:30am to 5:30pm Monday to Friday to speak with one of our friendly Customer Care Advisors.
You can now connect and disconnect at 25 Australia Post outlets across the Northern Territory.
You can also use the self-service kiosks located in Power and Water customer service centres.
Complete the PDF form and return it to Jacana Energy, GPO Box 1785, Darwin NT 0801.