Disconnect your business

Use this form if you have a commercial site and you are applying for:

  1. Connection of electricity: You want to get electricity connected at your business address.
  2. Disconnection of electricity: You want your electricity disconnected, but do not require reconnection at a new address.
  3. Move-out/Move-in: You are moving and want to disconnect electricity at your old business address and reconnect at your new business address.

Required fields are marked with an asterisk (*)

1. What service do you require ?

Select one of these three options: *
Is the Connecting property used for residential or commercial purposes? *
(e.g. shop with staff housing)

Connections and disconnection may take up to 5 business days to be processed.

If your request is URGENT continue to complete the online form with the next available date and call and provide your reference number with your amended date to prioritise your service request.
 

Connection and disconnection fees apply. For information visit the Pricing and Tariffs page.

2. Your details

GST registered? *
Goods and services tax registration status
Are you a Public Benevolent Institution registered with the ACNC?
Please select most relevant from the list.
Preferred delivery method (bills and correspondence) *

3. Additional authority on the account

Would you like to add an additional authority on to the account?

4. Disconnection address

5. Connection address

6. Acceptance

You acknowledge that by submitting this application you accept the standard terms and conditions applicable to the Jacana Energy Customer Contract.
Jacana Energy collects information to assist with the process of reviewing this application to connect, disconnect or alter a service. Jacana Energy will not be able to process the application if the required information is not provided. By submitting this application, you permit us to disclose the information contained in this application to other parties (who may be overseas), including third party providers and external agencies as described in our privacy policy. We may also use your personal information for direct marketing purposes. Our privacy policy explains what information we collect, why we collect it and how we protect that information. Please review the Privacy Policy if you require further information about your rights to access your personal information, how to make a privacy complaint or how to opt out of receiving direct marketing.
By submitting this application, you authorise Jacana Energy to conduct a credit check and use any relevant information obtained about your credit history to enable Jacana Energy to establish your creditworthiness, assess your application, assist you to avoid default and assist in the collection of overdue payments. Our Privacy Policy sets out specific details relating to how we handle credit information, in particular regarding the exchange of credit information with credit reporting bodies, guarantors, debt collectors, debt buyers and other parties. Please visit the Privacy Policy on our website for further information about the credit reporting bodies we use and how to contact them to discuss the handling of your credit information.
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