Pricing and tariffs
Jacana Energy offers various electricity tariffs for residential customers, small businesses and large commercial customers in the Northern Territory.
All tariffs and charges are effective from 1 July 2019 unless otherwise stated.
| Tariffs and Pricing brochure - effective 1 July 2019 (PDF) |
| Northern Territory Pricing Order 2019 - Gazette (PDF) |
Electricity tariffs
Residential tariffs (regulated)
Tariff applicable to all customers under our Customer Contract using less than 750MWh of electricity per year for premises used for residential purposes. This tariff covers residential customers in the Northern Territory (excluding serviced apartments) and also:
- Electricity used on vacant land zoned for residential purposes
- Living premises of retirement villages (must be separately metered)
| Everyday Home | GST exclusive | GST inclusive |
|---|---|---|
| Electricity rate | 23.681810 cents per kilowatt hour | 26.05 cents per kilowatt hour |
| Fixed daily charge | 46.69090 cents per day | 51.36 cents per day |
| Switch to Six | ||
| Electricity rate Peak (6am-6pm weekdays including public holidays) | 27.936360 cents per kilowatt hour | 30.73 cents per kilowatt hour |
| Electricity rate Off-Peak (6pm-6am weekdays and all weekend) | 21.30 cents per kilowatt hour | 23.43 cents per kilowatt hour |
| Fixed daily charge | 46.69090 cents per day | 51.36 cents per day |
| Prepayment tariff | ||
| Electricity rate | 26.036360 cents per kilowatt hour | 28.64 cents per kilowatt hour |
| Fixed daily charge | included in a electricity rate | |
| Multipurpose tariff | ||
| Electricity rate first 45 kWh/day | 23.681810 cents/kWh | 26.05 cents per kilowatt hour |
| Electricity rate over 45 kWh/day | 27.563630 cents/kWh | 30.32 cents per kilowatt hour |
| Fixed daily charge | 46.69090 cents/day | 51.36 cents per day |
Business tariffs (regulated)
Tariff applicable to all customers under our Customer Contract using less than 750MWh of electricity per year for premises used for non-residential purposes, including:
- Electricity used on vacant land zoned for commercial purposes
- Temporary supply (ie for building and construction purposes)
- Motels, hotels, serviced apartments and any form of temporary accommodation
- Shops, offices, warehouses and industrial / manufacturing plants
- Mining enterprises
- Farms
- Excluding Public Benevolent Institutions
| Everyday Business | GST exclusive | GST inclusive |
|---|---|---|
| Electricity rate | 27.56363 cents per kilowatt hour | 30.32 cents per kilowatt hour |
| Fixed daily charge | 72.90909 cents per day | 80.20 cents per day |
| Business 6 to 6 | ||
| Electricity rate Peak (6am-6pm) | 35.26363 cents per kilowatt hour | 38.79 cents per kilowatt hour |
| Electricity rate Off-Peak (6pm-6am) | 19.84545 cents per kilowatt hour | 21.83 cents per kilowatt hour |
| Fixed daily charge | 72.90909 cents per day | 80.20 cents per day |
Public Benevolent Institution (PBI) tariff
Tariff applicable to charitable organisations registered as PBI with the Australian Charities and Not-for-profits Commission (ACNC). For more information visit Factsheet: Public benevolent institutions and the ACNC.
| PBI tariff | GST exclusive | GST inclusive |
|---|---|---|
| Electricity rate | 24.40 cents per kilowatt hour | 26.84 cents per kilowatt hour |
| Fixed daily charge | 56.97272 cents per day | 62.67 cents per day |
Caravan park resident tariff (regulated)
Tariff applicable to all customers who are supplied electricity by the proprietor of a caravan park who is:
- a commercial – flat rate tariff customer; or
- a commercial – time of use tariff customer.
| Caravan park resident tariff | GST exclusive | GST inclusive |
|---|---|---|
| Electricity rate | 31.61818 cents per kilowatt hour | 34.78 cents per kilowatt hour |
Commercial default tariffs (unregulated)
Tariff applicable to customers using between 750MWh and 2,000MWh of electricity per year for premises used for non-residential purposes, including:
- Electricity used on vacant land zoned for commercial purposes
- Temporary supply (ie for building purposes)
- Motels, hotels, serviced apartments and any form of temporary accommodation
- Shops, offices, warehouses and industrial / manufacturing plants
- Mining enterprises
- Farms
- Excluding Public Benevolent Institutions
In addition to the prices and charges outlined below, the cost of getting electricity to premises through the network of poles and wires is passed on to customers' bills on behalf of the network provider. These charges vary depending on where the customer is located. More information can be found on 2019-20 Electricity Network Tariffs and Charges (PDF).
| Low voltage Darwin-Katherine | GST exclusive | GST inclusive |
|---|---|---|
| Electricity rate Peak (6am-6pm incl. public holidays) | 20.00 cents per kilowatt hour | 22.00 cents per kilowatt hour |
| Electricity rate Off-Peak (6pm-6am weekdays and all weekend) | 16.00 cents per kilowatt hour | 17.60 cents per kilowatt hour |
| Environmental LGC* | 1.84977 cents per kilowatt hour | 2.0347 cents per kilowatt hour |
| Environmental STC* | 0.91266 cents per kilowatt hour | 1.0039 cents per kilowatt hour |
| High voltage Darwin-Katherine | ||
| Electricity rate Peak (6am-6pm incl. public holidays) | 19.50 cents per kilowatt hour | 21.45 cents per kilowatt hour |
| Electricity rate Off-Peak (6pm-6am weekdays and all weekend) | 15.50 cents per kilowatt hour | 17.05 cents per kilowatt hour |
| Environmental LGC* | 1.84977 cents per kilowatt hour | 2.0347 cents per kilowatt hour |
| Environmental STC* | 0.91266 cents per kilowatt hour | 1.0039 cents per kilowatt hour |
*Based on current 18.60% LGC and 21.73% STC liability rates supplied by the Clean Energy Regulator. Rates valid 1/1/2019 to 31/12/2019.
Electricity service charges
There are extra network charges associated with some electricity services. These charges are passed on from the network provider.
Download a full list of electricity service charges here.
| Charge | 2019/20 charge incl. GST | Jacana Energy Admin fee incl. GST | Total Amount incl. GST | |
|---|---|---|---|---|
| Print invoice Provide a copy of invoice at customer's request. | $/invoice | - | $8.50 | $8.50 |
| Connection/Reconnection (Energisation) Connection/reconnection during business hours. Applied: after customer pays outstanding amount owing after being disconnected for non-payment or after a customer moves in. At retailer's request. | $/request | $73.69 | $48.60 | $122.29 |
| Disconnection (and Final Read) Disconnection (and/or final read) during business hours. Applied: After customer fails to pay or after customer moves out. At retailer's request. | $/request | $73.69 | $18.70 | $92.39 |
| Reconnection after hours Reconnection after hours. Applied: after customer pays outstanding amount owing after being disconnected for non-payment or after customer moves in. At retailer's request. | $/request | $136.87 | $48.60 | $185.47 |
| Special meter test Specialised equipment to test meter (in laboratory). At customer's or retailer's request. | $/request | $329.29 | $18.70 | $347.99 |
| Exchange or replace meter - three phase Exchange or replace a three phase meter. At customer's or retailer's request. | $/request | $726.43 | $18.70 | $745.13 |
| Exchange or replace meter - single phase Exchange or replace a single phase meter. At customer's or retailer's request. | $/request | $608.16 | $18.70 | $626.86 |
| Special meter read - appointment Meter read at customer's request. Outside of the scheduled read cycle. Meter is read at an agreed day and time. At customer's or retailer's request. | $/request | $84.70 | $18.70 | $103.40 |
| Special meter read - NO appointment Meter read at customer's request. Outside of the scheduled read cycle. Meter is read within 2 days - no specific time. At customer's or retailer's request. | $/request | $39.16 | $18.70 | $57.86 |
| Standard temporary builder's connection Meter is temporary (not a permanent meter) for the purpose of development of a site. At customer or retailer's request. | $/request | $723.45 | $18.70 | $742.15 |
| Class 1 & 2 PV service For processing connections of small PV generation systems to the PWC distribution network. At customer's or retailer's request. | $/request | $95.91 | $18.70 | $114.61 |