Electricity retail prices charged to residential and business customers (those consuming less than 750 megawatt hours of electricity per year) are regulated by the NT Government through the Electricity Pricing Order.
The NT Government provides subsidised electricity to households and businesses through the community service obligation (CSO). This is currently being updated in a three-phase electricity pricing reform process.
Jacana Energy’s terms and conditions for standard retail contracts also apply.
Electricity tariffs – Residential
The default plan where you get charged the same flat rate at any time, any day.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) | 27.34936 cents | 30.0843 cents |
| Fixed daily charge | 53.91818 cents | 59.31 cents |
Best suited if you mostly use electricity between 9am to 3pm daily and have a smart meter.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) – 9am-3pm daily | 22.29936 cents | 24.5293 cents |
| Unit price (per kilowatt hour) – all other times | 28.6769 cents | 31.5446 cents |
| Fixed daily charge | 53.91818 cents | 59.31 cents |
A pay as you go tariff available if you have a prepayment meter.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) | 30.06854 cents | 33.0754 cents |
| Fixed daily charge | - |
Applicable where electricity is supplied by the proprietor of a caravan park on a commercial tariff.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) | 36.50809 cents | 40.1589 cents |
| Fixed daily charge | - |
Note: The Switch to Six time of use tariff is no longer available. If you are a current Switch to Six customer, you can continue on your plan until 30 June 2026 before being automatically moved to the Standard Residential tariff or change your plan earlier by calling 1800 522 262.
Electricity tariffs – Business
Small to large businesses
The same flat rate at any time, any day for businesses consuming less than 500 MWh per year.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) | 31.82863 cents | 35.0115 cents |
| Fixed daily charge | 84.20 cents | 92.62 cents |
Best suited to businesses which:
- mostly use electricity between 9am to 3pm daily
- consume less than 160 MWh per year
- have a smart meter.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) – 9am-3pm daily | 25.82863 cents | 28.4115 cents |
| Unit price (per kilowatt hour) – all other times | 34.72236 cents | 38.1946 cents |
| Fixed daily charge | 53.91818 cents | 59.31 cents |
Applies to business customers consuming 500-750 MWh per year.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) - first 45 kWh/day | 33.37363 cents | 36.711 cents |
| Fixed daily charge | 84.20 cents | 92.62 cents |
Note: The Switch to Six time of use tariff is no longer available. If you are a current Switch to Six customer, you can continue on your plan until 30 June 2026 before being automatically moved to the Standard Residential tariff or change your plan earlier by calling 1800 522 262.
Public Benevolent Institutions (PBI)
Applicable to charitable organisations registered as a PBI with the ACNC.
| ex GST | inc GST | |
| Unit price (per kilowatt hour) | 28.17463 cents | 30.9921 cents |
| Fixed daily charge | 65.79090 cents | 72.370 cents |
View more information on PBIs on the Australian Charities and Not-for-profits Commission (ACNC) website.
Solar feed-in tariffs
FiT in c/kwh GST applied to this rate for ABN holders registered for GST. | |
|---|---|
Anytime FiT The standard FiT for customers with rooftop solar. | 9.33 |
Super FiT Applied automatically for customers with rooftop solar and electronic interval (smart) meters from 3pm to 9pm daily. | 18.66 |
Premium FiT was removed in 2020 for new solar customers.
View more information on solar.
Service charges
Some electricity services will have a service charge. This includes the fee for the network provider’s services and our admin fee.
Valid from 1 July 2025 to 30 June 2026.
| Service | Network fee in $ including GST | Admin fee in $ including GST | Total cost in $ including GST |
|---|---|---|---|
| Connection/reconnection – business hours | 106.65 | 53.76 | 160.41 |
| Connection/reconnection – after hours | 836.54 | 53.76 | 890.30 |
| Disconnection and/or final read | 103.96 | 20.68 | 124.64 |
| Wasted visit fee | 366.04 | 20.68 | 386.72 |
Special meter test Specialised equipment to test meter in laboratory. | 633.03 | 20.68 | 653.71 |
| Exchange or replace meter - single phase | 428.02 | 20.68 | 448.70 |
| Exchange or replace meter - three phase | 496.36 | 20.68 | 517.04 |
| Meter program change | 359.68 | 20.68 | 380.36 |
Special meter read Outside of the scheduled read cycle. Meter read no specific time. | 70.49 | 20.68 | 91.17 |
| Special meter read – appointment | 153.75 | 20.68 | 174.43 |
| Temporary builder’s connection | 1,275.37 | 20.68 | 1,296.05 |
Class 1 and 2 PV service Connections of small PV generation systems to the distribution network. | 204.04 | 20.68 | 224.72 |
Temporary disconnection – no dismantling Temporary de-energise and re-energise during business hours. | 754.03 | 20.68 | 774.71 |
Temporary disconnection – physical dismantling Temporary de-energise and re-energise during business hours, including psychical dismantling of the meter. | 2366.72 | 20.68 | 2387.40 |
| Print invoice | - | 9 | 9 |