Jacana Energy - The Northern Territory electricity retailer

Residential customers

Your home

Jacana Energy residential customers - Your Jacana Energy account

Services

Latest COVID-19 updates and information about hardship support for our customers.

Contact Power and Water for all network enquiries including power outages, streetlight faults and tree trimming on 1800 245 092.

News

Scam alert: Be on the lookout for fraudulent calls and claims

We are receiving reports that utility scams are occurring within the Northern Territory. Callers claiming to be from various utility service providers are offering customers discounts and to pay part of their power bills on their behalf. We would like to remind our customers to be cautious when giving out their personal details or banking information and to report any suspicious activity.

New CEO appointed

The Jacana Energy Board has appointed Louisa Kinnear to the role of CEO. Louisa joined Jacana Energy as the Executive Manager Sales & Marketing in January 2019.

Read more news

Business customers

Your business

Jacana Energy business customers centre - For all your business electricity neeeds, visit our business customer centre.

Business centre

Services

Latest COVID-19 updates and information about hardship support for our customers.

Contact Power and Water for all network enquiries including power outages, streetlight faults and tree trimming on 1800 245 092.

News

Scam alert: Be on the lookout for fraudulent calls and claims

We are receiving reports that utility scams are occurring within the Northern Territory. Callers claiming to be from various utility service providers are offering customers discounts and to pay part of their power bills on their behalf. We would like to remind our customers to be cautious when giving out their personal details or banking information and to report any suspicious activity.

New CEO appointed

The Jacana Energy Board has appointed Louisa Kinnear to the role of CEO. Louisa joined Jacana Energy as the Executive Manager Sales & Marketing in January 2019.

Read more news

Network enquiries

Network enquiries

Jacana Energy network enquiries - For all network enquiries including power outages, streetlight faults and tree trimming around network infrastructure.

Power and Water Corporation is the electricity distributor for the Northern Territory and maintains the network of poles and wires delivering electricity to your home or business.

Please contact Power and Water Corporation for all network enquiries including power outages, streetlight faults and tree trimming.