Everything you need to know to understand and manage your residential electricity account.

Our residential customer centre lets you:

• connect your home electricity
• disconnect your electricity
• pay your bill online
• query your account
• change your postal address
• estimate your usage and learn how to save on your bill

You can also find out more about:

• your bill and how to read it
• our Customer Contract which outlines our services and commitment to you
• pricing and tariffs applicable to residential customers
• payment options available
• Pensioner concessions
• Meter reading and estimations
• our Stay Connected program for hardship customers

If you can't find what you're looking for here or if you need more information, contact us directly.