MyAccount

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MyAccount is the simple and secure way to manage your electricity online.

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Here's what you can do from anywhere with a Jacana Energy MyAccount login.

Account information

  • Update your contact details.
  • View information for multiple properties.
  • View usage details (if you have a smart meter).

Billing and support

  • Pay your bill.
  • Set up direct debit.
  • View current and previous bills and payments.
  • Update billing preferences.
  • Request a refund.
  • Add a concession card.
  • Request a payment extension.
  • Set up a payment plan.
  • Find contact information for Jacana Energy and related services.
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