If you’ve got a credit amount on your business account, you can apply to have this paid out to you. Here's how the process works:

  • For all refunds, simply fill out the online credit refund form  and we’ll get your refund to you as soon as we can.

Bank transfer refunds take between 7-10 working days to be credited to your nominated account. 

Residential Account Refunds?

If you are seeking a refund on a residential account please click here  to be redirected to the residential account refund page.

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