Pay your bill

Ready to make a payment?


We’ve made it fast, easy and secure.

Securely pay online with your Visa or Mastercard
Have your 11 digit reference (you'll find it on your bill) and enter your card details on our secure payment page.
Head to MyAccount
Make payment, see your usage and update your details all in the one place, plus much more.

Set up Direct Debit
Stay well ahead of your electricity bill by setting up small, regular payments.

Top up your prepaid meter online
Topping up your prepaid meter has never been easier using our online portal.


Need another way to pay?

Call 1800 522 262 during opening hours to securely pay by Visa or MasterCard.

BPAY is a convenient way to pay your bill in seconds using your online or telephone banking service.

Use BPAY biller code 264465 and the Customer Reference Number located on your bill.

Contact your financial institution for advice on how to set up internet banking, if you're not sure.

You can pay your bill at any Australia Post outlet. You can pay your bill at any Australia Post office or outlet. They accept most payment methods, including cash and BasicsCard.

Make your cheque payable to Jacana Energy, then mail it along with your invoice, invoice number or account number to: GPO Box 1785, Darwin NT 0801.

Northern Territory Government employees can arrange payroll deductions to pay their bills. If you are eligible, supply your Account Number to your payroll centre and advise the amount you would like deducted fortnightly.


While you're here...

Estimate your electricity costs
Use this calculator to work out your estimate usage costs over any period of time based on your meter reads.
How to read your bill
We break down your bill so you can understand what each section means.
We're here to help
If your circumstances change, our team can chat through your options.
How to save energy
With these Territory-tailored tips, you might be surprised how easy it can be.