Forms

• Application for electricity connection / disconnection

• Change to eBilling*
• Change of postal address*

• Direct debit request form
• Application to cancel or pause a direct debit schedule
• Direct debit request service agreement 

• Medical confirmation form 

• Request a payment arrangement 
• Request a payment arrangement - prepayment customers
• Request a payment extension

• Prepaid electricity account registration
• Credit transfer application form

• Power purchase agreement
• Solar hot water small-scale renewable energy assignment form

• Add authorised person to account 
• Compensation claim form
• Consumption requestion form
• Credit refund application form 
• General enquiry form*
• Marketing Opt-in / Opt-out form

 We recommend filling in our forms online. However, if you need to go offline, download our forms below: 

• Document

  Residential connection/disconnection form
• Document

  Direct debit request application
• Document

  Prepaid account registration form

• Application for electricity connection / disconnection
• Application for time of use tariff 

• Sign up to eBilling*
• Change of postal address* 

•  Direct debit request form
• Application to cancel or pause a direct debit schedule

Medical confirmation form 

• Request of payment arrangement
• Request a payment extension

•  Power purchase agreement
• Solar hot water small-scale renewable energy assignment form

• Add authorised person to account 
• Compensation claim form
• Consumption requestion form
• Credit refund application form
• Marketing Opt-in / Opt-out form

 We recommend filling in our forms online. However, if you need to go offline, download our forms below: 

• Document

  Business connection/disconnection form
• Document

  Direct debit request application