• Application for electricity connection / disconnection

• Change to eBilling*
• Change of postal address*

• Direct debit request form
• Application to cancel direct debit
• Direct debit request service agreement 

• Medical confirmation form 

• Request a payment arrangement 
• Request a payment extension

• Credit transfer application form

• Power purchase agreement

• Add authorised person to account 
• Compensation claim form
• Consumption request form
• Credit refund application form 
• Marketing Opt-in / Opt-out form

• Credit refund form

We recommend filling in our forms through our online options above. However, if you need to go offline, you can download a PDF version below.

• Document

  Residential Credit Refund Form
• Document

  Residential connection/disconnection form
• Document

  Direct debit request application