Residential pricing and tariffs

We offer various electricity tariffs for residential customers

 

Think of tariffs as the amount you pay for the electricity you use. Residential rates for electricity across the Northern Territory are regulated and Jacana Energy supports these rates across multiple tariffs.

View the Electricity Pricing Order on the Utilities Commission website. 

We're working through pricing reforms announced by the Northern Territory Government. For more information, visit the Department of Treasury and Finance website

Residential tariffs (regulated)

 

This tariff is applicable to all customers under our Customer Contract using less than 750MWh of electricity per year for premises used for residential purposes. This tariff covers residential customers in the Northern Territory (excluding serviced apartments) and also:

  • Electricity used on vacant land zoned for residential purposes
  • Living premises of retirement villages (must be separately metered)

*Valid from 1/7/2025 – 30/6/2026*

This tariff provides assurance that you get charged the same rate any time, any day. 

Conditions: 

  • This is the default tariff applied for new residential accounts.
  • The property connected to this tariff should be used for residential purpose only.
  • Power usage is billed monthly or quarterly. 
Everyday Home, Standard ResidentialGST exclusiveGST inclusive
Electricity rate27.34936 cents per kilowatt hour30.0843 cents per kilowatt hour
Fixed daily charge53.91818 cents per day59.31 cents per day

This tariff is best suited if your power usage is mostly between 6pm and 6am, during weekdays and all weekends, as a cheaper kWh rate is applied between these times. A higher rate is applied to 'peak' times between 6am and 6pm during weekdays including public holidays.

Conditions:

  • Applies to certain power meter models only. Any upgrade may incur additional fees.
  • Customers can opt in at any time.
  • This tariff applies for a minimum of 12 months.
  • The connected property should be used for residential purposes only.
  • Power usage is billed monthly or quarterly.
Switch to Six, Time of Use tariffGST exclusiveGST inclusive
Electricity rate - Peak times
(6am-6pm weekdays including public holidays)
32.26072 cents per kilowatt hour35.4868 cents per kilowatt hour
Electricity rate - Off-Peak times
(6pm-6am weekdays and all weekends)
24.59863 cents per kilowatt hour27.0585 cents per kilowatt hour
Fixed daily charge53.91818 cents per day59.310 cents per day

Please note: Switch to Six tariff does not guarantee lower bills compared to the Standard Residential tariff (Everyday Home). Costs are dependent on the connected property's usage and circumstances. Please assess carefully if this tariff is right for you. 

This tariff is also known as 'pay-as-you-use'. Prepaid credits allow you more control of your energy costs. 

Conditions:

  • Applies to pre-paid meters only.
  • Any change to the meter may incur additional fees.
PrepaymentGST exclusiveGST inclusive
Electricity rate30.06854 cents per kilowatt hour33.0754 cents per kilowatt hour
Fixed daily chargeincluded in an electricity rate 

This tariff applies if you live and operate your business from your home. As a home-based business owner, you can be assured that your power usage is charged at a lower residential rate in-part, or in-full. 

Conditions:

  • This is the default tariff if the property is used for both residential and business.
  • The standard residential rate (see above) is applied to the first 45 kWh per day.
  • The commercial rate is applied only if usage exceeds 45 kWh per day.
  • Power usage is billed monthly or quarterly. 
Standard Multipurpose, MultipurposeGST exclusiveGST inclusive
Electricity rate first 45 kWh/day27.34936 cents per kilowatt hour30.0843 cents per kilowatt hour
Electricity rate over 45 kWh/day31.82863 cents per kilowatt hour35.0115 cents per kilowatt hour
Fixed daily charge53.91818 cents per day59.310 cents per day

Electricity service charges

 

There are extra network fees associated with some electricity services. These charges are passed on from the network provider, Power and Water. We then add our admin fee.

*Valid from 1/7/2025 – 30/6/2026*

Provide a copy of invoice at customer's request.  

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/invoice-$9.00$9.00

Connection/reconnection during business hours. Applied: after customer pays outstanding amount owing after being disconnected for non-payment or after a customer moves in. At retailer's request.

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$106.65$53.76$160.41

Disconnection (and/or final read) during business hours. Applied: After customer fails to pay or after customer moves out. At retailer's request.

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$103.96$20.68$124.64

Reconnection after hours. Applied: after customer pays outstanding amount owing after being disconnected for non-payment or after customer moves in. At retailer's request.  

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$836.54                      $53.76$890.30

Additional costs incurred where service provision could not be undertaken and/or completed as planned due to action or inaction of a network user or their agent. If the network provider is unable to undertake their work, then the lower of either the requested service fee or the wasted visit fee charge will apply.

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$366.04$20.68$386.72

Specialised equipment to test meter (in laboratory). At customer's or retailer's request.  

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$633.03                           $20.68$653.71

Exchange or replace a three phase meter. At customer's or retailer's request.  

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$496.36           $20.68$517.04

Exchange or replace a single phase meter. At customer's or retailer's request.

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$428.02             $20.68$448.70

Meter read at customer's request. Outside of the scheduled read cycle. Meter is read at an agreed day and time. At customer's or retailer's request.  

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$153.75$20.68$174.43

Meter read at customer's request. Outside of the scheduled read cycle. 

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$70.49         $20.68$91.17

Meter is temporary (not a permanent meter) for the purpose of development of a site. At customer or retailer's request.

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$1275.37   $20.68$1296.05

For processing connections of small PV generation systems to the PWC distribution network. At customer's or retailer's request.  

Charging basisNetwork charge incl. GST Admin fee incl. GST Total incl. GST
$/request$204.04$20.68$224.72

Caravan park resident tariff (regulated)

 

This tariff is applicable to all customers who are supplied electricity by the proprietor of a caravan park who is:

  • a commercial – flat rate tariff customer; or
  • a commercial – time of use tariff customer.

*Valid from 1/7/2025 – 30/6/2026*

Caravan park residentGST exclusiveGST inclusive
Electricity rate36.50809 cents per kilowatt hour40.1589 cents per kilowatt hour

While you’re here…

Our Customer Contract
Our Customer Contract is the agreement between you and us.
Our Customer Charter
Our Customer Charter outlines our responsibilities to you, and yours to us.