Help and support

Jacana Energy employee talking to customer
Bills, meters and usage
Understand your bills and meters, or calculate your usage.
Life support
Let us know immediately if life support equipment is used at your address.
Concessions
Get a concession on your power bill via the NT Concession Scheme or the NT Seniors Recognition Scheme.
Financial support
Support options when finances are tight.
Deceased estate
Manage the electricity account of a loved one who has died.
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