Financial support

We're here to help

We understand that electricity is important, and at times, paying for bills can be challenging. We have support options available to help keep yo on top of your electricity bills and reduce your costs.


Visit our hardship policy page for more information on our Stay Connected program.

Do you need more time to pay your bill?
If you need extra time to pay your electricity bill, we have options that may be able to help you.
Are you eligible for discounts or rebates
The Northern Territory Government has a concessions scheme available to eligible Territorians.
Find ways to save on your power usage
We've developed a guide on keeping power bills down in the Territory. Find out ways to reduce your energy consumption.

More Support

There are many not-for-profit organisations who offer financial support. Here are few organisations to help you get started. You can always speak with our team for more support options.

Catholic Care NT 
08 8944 2000

Anglicare NT 
08 8985 0000

National debt line
1800 007 007 

Dawn House
Women's shelter, family and domestic violence support, financial services.

Salvation Army
Multiple services. Find employment, housing, family violence support, financial services.

Energy Rebates and Assistance; Commonwealth Government
Find rebates, schemes, advice Australia-wide and by state/territory.

Money Smart
Financial hardship assistance and resources. Tools and guides to manage your money better.